One-Stop Shop Launch

The Ugu OSS is implemented in partnership with TIKZN with the launch anticipated for January 2024. We are working with several partners on this including, the EDTEA, CIPC, ITHALA, Tourism Grading Council of South Africa (TGCSA), BPESA, and more who are extending their services for the OSS. The office is currently in operation virtually and physically.

The SCTIE One-Stop Shop for investment on the KZN South Coast

InvestSA- Ugu District One Stop Shop Overview

On the 30 January 2024, SCTIE held Ugu District One-Stop-Shop Investor Workshop with the purpose of assisting investors to make informed investment decisions through providing information on investment opportunities in the region.
The One Stop Shop office is aimed at improving the regulatory environment whereby development applications are processed or fast tracked by removing project bottlenecks to development.
In short, SCTIE mandate is to roll out the red-carpet for investors by reducing red-tapes in relevant government departments which support investors.

Below are the entities and services that are in the Ugu District One Stop Shop :


1. TIKZN and SCTIE Partnership

To boost SCTIE’s investment portfolio, the organisation signed a Memorandum of Understanding (MOU) with Trade & Investment KwaZulu-Natal (TIKZN) to establish the One Stop Shop office in Ugu District. The partnership has also combined marketing and investor facilitation services through incentive schemes, tourism support, and identifying investor opportunities.


CIPC stands for Companies and Intellectual Property Commission, which is a public entity established in CIPC stands for Companies and Intellectual Property Commission, terms of Section 185 of the Companies Act, 2008 (Act No. 71 of 2008) within the Department of Trade, Industry & Competition.
It is mandated to register or de-register companies operating in the Republic of South Africa.
It assists investors to register a company either as an online application or a walk-in
It also assists investors with the following services:
• Customer registration;
• Payment and filing annual returns;
• Company amendments;
• BBBEE certification when registering a new entity or when filing annual return

Requirements for transactions:
• Valid SA ID for verification;
• Valid email address; and
• Valid cell phone number.


The Department of Economic Development, Tourism and Environmental Affairs (EDTEA) operates a Unit which is responsible for receiving, lodging, and tracking of Environmental Impact Assessment (EIA) applications. Investors can lodge their applications and be able to track progress through this Unit.

4. The dtic

The Department of Trade and Industry (the dti) shall aid with the environmental affairs section (EIA section) and Black Industrialist Programme and other incentives.

5. Tourism Grading Council of South Africa (TGCSA)

The Tourism Grading Council is a quality regulation organisation which looks after the standardisation of quality in hospitality products. The organisation ensures relevance to global standards, traveller needs, and travel trends. Within the One Stop Shop, the TGCSA is committed to assisting hospitality products to apply for membership and understand the grading criteria.

6. Food Safety Agency

The legislation provides measures to promote food safety and quality, to establish and maintain essential national standards as well as regulate the import and export of certain products: The services offered by Food Safety are:
• Independent Meat Inspection – Red Meat and Poultry
• Hygiene Management Systems
• Hygiene Assessment System
• Abattoir Start-up
• Inspection of Poultry Meat
• Inspection of Eggs
• Inspections of Processed Meat Products


The Ithala Development Finance Corporation Limited (IDFC or Ithala) was established in 1958 as a development finance agency, wholly owned by the province of KwaZulu-Natal, mandated to assist government in promoting economic development and empowerment in the province. IDFC’s objective is to plan, execute, finance, and monitor the implementation of development projects and programmes in the KwaZulu-Natal. They offer business support and loans to KwaZulu-Natal businesses.

If you’re looking to invest, or present an investment on the KZN South Coast, but don’t know where to start – then you’re in the right place!

With the unlimited opportunities throughout the KZN South Coast, we want to make the investment environment as inviting as possible. That’s why South Coast Tourism and Investment (SCTIE) has partnered with Trade and Investment KwaZulu-Natal (TIKZN) to create the ground-breaking One-Stop Shop.

Our dynamic One-Stop Shop team is ready to cut through the red tape and connect you with the right people to unlock all the investment opportunities. This is a One-Stop Shop for:

  • Those who are interested in the incredible investment potential within the KZN South Coast, from real estate and manufacturing through to agriculture, logistics and more!
  • Operators with fantastic investment opportunities who need assistance in packaging and presenting these to interested parties.

How does the SCTIE One-Stop Shop help you?

  • We’re here to help improve the efficiency of doing business on the KZN South Coast by reducing government red tape and connecting you directly with the right people;
  • We support local and international investors with economic and legal compliance throughout the district;
  • We support investment promotion, facilitation, location analysis and after-care services where needed;
  • Through Ray Nkonyeni Local Municipality (RNM), we’re able to provide fantastic business incentives; and
  • We’re also able to assist with accessing available government grant information and services.

If you would like to connect with us, then all you need to do is fill in the enquiry form below and we’ll get in touch.

One Stop Shop Enquiry